Privacy Policy

1. Who We Are

Therapy by Victoria LLC ("we," "our," or "us") is a private therapy practice owned and operated by Victoria Rodas, LCPC, located in Great Falls, Montana. We provide telehealth mental health services to clients throughout Montana.

This Privacy Policy applies to information collected through our website at therapybyvictoriallc.com (the "Site"). It does not govern information collected through our secure client portal or during the provision of clinical services — that information is governed by our Notice of Privacy Practices and applicable HIPAA regulations.

2. Information We Collect

Information You Provide

When you use the contact form on our website, we collect:

• Your name
• Your email address
• Your phone number (optional)
• Any message content you choose to share

Information Collected Automatically

When you visit our Site, certain information may be collected automatically by our hosting provider, including:

• IP address (used for security and rate-limiting purposes only)
• Browser type and version
• Pages visited and time spent on each page
• Referring website
• Date and time of visit

We do not use advertising cookies, behavioral tracking, or analytics platforms that profile individual users.

3. How We Use Your Information

We use information collected through this Site solely to:

• Respond to your inquiry or request for a consultation
• Determine whether our services may be a good fit for your needs
• Protect the security of our website (rate limiting, bot prevention)
• Comply with applicable legal obligations

We do not use your information for marketing, advertising, or any automated decision-making. We will never sell your information to third parties.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share limited information only in the following circumstances:

Service Providers

We use a small number of trusted service providers to operate this website, including our web hosting provider. These providers access only the information necessary to provide their services and are contractually prohibited from using it for any other purpose.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the unlikely event that the practice is transferred or wound down, client information would be handled in accordance with applicable professional ethics rules, Montana law, and HIPAA regulations.

5. Cookies & Tracking

Our website uses only essential, functional cookies — small files stored in your browser that help the site work properly. We do not use:

• Advertising or retargeting cookies
• Third-party analytics platforms (such as Google Analytics)
• Social media tracking pixels
• Behavioral profiling technologies

You can disable cookies in your browser settings. This will not affect your ability to view or use our website.

6. Data Security

We take reasonable technical and administrative measures to protect information submitted through this website, including:

• HTTPS encryption for all data in transit
• Server-side rate limiting to prevent automated abuse
• Honeypot and bot-detection measures on our contact form
• No storage of contact form submissions beyond what is necessary to respond

No method of transmission over the internet is 100% secure. We encourage you not to share sensitive health information through any non-secure channel, including our contact form.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-out: We do not engage in direct marketing; there is nothing to opt out of.

To exercise any of these rights, contact us using the information in Section 11. We will respond within 30 days.

If you are a current or former therapy client and wish to exercise rights regarding your protected health information (medical records, session notes, etc.), please refer to our Notice of Privacy Practices for the appropriate process.

8. Third-Party Services

This website may link to or reference the following third-party services, each governed by their own privacy policies:

• SimplePractice / ClientSecure: Our HIPAA-compliant client portal for scheduling, intake, and secure messaging. SimplePractice Privacy Policy
• Google Fonts: Used to load typography. Google may log font requests. Google Privacy Policy
• Psychology Today: Our therapist profile is listed on their directory. Psychology Today Privacy Policy

We are not responsible for the privacy practices of third-party websites or services.

9. Minors

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through this Site. If you are a parent or guardian and believe your child has submitted information through our contact form, please contact us and we will promptly delete it.

Therapy services for minors (ages 12–17) are provided only with appropriate parental or guardian consent, in compliance with Montana law and professional ethics standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

Your continued use of this website following any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out: